New Consumer Protection Act, 2023 (not yet proclaimed)
Ontario · Better for Consumers, Better for Businesses Act, 2023 (Bill 142, S.O. 2023, c. 23), Schedule 1: Consumer Protection Act, 2023
Announced / proposed
Consumer protection
What it means for suppliers
Door-to-door sellers of home equipment face direct-agreement cooling-off rules.
More changes for suppliers →What changes
All law updatesThis replaces the Consumer Protection Act, 2002 with broader unfair-practice rules, including unconscionable terms that are excessively one-sided. Prohibited terms are void, consumers have a 10-day cooling-off right for direct agreements and can cancel within one year for non-compliant contracts. It comes into force on proclamation once regulations are finalized, and no in-force date has been confirmed.
- Law or regulation
- Better for Consumers, Better for Businesses Act, 2023 (Bill 142, S.O. 2023, c. 23), Schedule 1: Consumer Protection Act, 2023
- Jurisdiction
- Ontario
- In force
- Date not set yet
- Official source
- Legislative Assembly of Ontario
Who it affects and how
Suppliers
Sellers of materials, products and equipment
Door-to-door sellers of home equipment face direct-agreement cooling-off rules.
Owners & developers
People and companies who own the property and commission the work, including homeowners renovating
When proclaimed, homeowners gain stronger cancellation rights for non-compliant or one-sided renovation contracts.
Contractors
General contractors, builders and construction business owners
Renovation contract templates will need review for prohibited terms and disclosure before proclamation.
Not directly affected: homebuyers & customers, trades, workers, designers.
Plain-language summary by ArtBuild, checked against the official source on Oct 29, 2026. General information, not legal advice; you are responsible for how you use it. The official text governs: read it, and we recommend asking a lawyer or the regulator about your situation.