Privacy Policy

What we collect

• Account & profile data: name, email, phone, password (stored only as an irreversible hash), role, and any profile details you add (headline, bio, location).
• Public directory data: if you or your company are listed publicly (Marketplace, Tenders, Partners, a public profile), the fields you choose to make public are visible to anyone, including people without an account.
• Project and business records: projects, work orders, documents, estimates, invoices and payments you create or participate in.
• Communications: messages you send through the platform, and notifications about activity relevant to you.
• Documents: files you upload, stored outside the public web server and only reachable by an authenticated, authorized request.
• Payment references: we store a Stripe session reference for each payment. We do not store your card or bank account numbers -- Stripe processes and holds that data directly.
• AI-assisted features: two features (project matching and draft estimate generation) send limited task-specific text to Anthropic, our AI provider, to generate a suggestion. As implemented today, these features do not send your name, email, phone number or account ID to Anthropic.
• Transactional email: we send account, verification and notification emails through our email delivery provider, which necessarily receives your email address and the message content.

Who processes data on our behalf

• Stripe -- payment processing.
• Anthropic -- AI-assisted project matching and draft estimate generation.
• Our transactional email provider -- delivery of account, verification and notification emails.

We do not use advertising or analytics trackers, and we do not sell your data.

How long we keep data

• Account identity: kept until you erase your account.
• Business records (projects, invoices, tenders, bids, RFQs, quotes, reviews, audit history): kept indefinitely to preserve platform and business history, even after you erase your account -- see Account Erasure below.
• Messages: kept as part of the conversation history of everyone who received them. Erasing your account anonymizes your sender identity on past messages; it does not delete the message from other participants' history.
• Notifications: your own notification inbox is deleted when you erase your account.
• Documents: kept until you or an authorized user explicitly deletes them, at which point both the record and the underlying file are removed.
• Audit logs: kept indefinitely for accountability and security history.

We do not currently operate an automated data-purge schedule beyond what is described here. We cannot promise a specific timeline for removal from backups, if any exist, since backup lifecycle is handled separately from the live application.

Account erasure

You may permanently erase your account from Privacy & Data in your account settings. Erasing your account:

• Immediately and permanently ends your ability to log in.
• Replaces your name, email and phone with a non-identifying placeholder.
• Removes your public profile.
• Preserves business records that other users or the platform depend on, showing a "Deleted user" identity in place of yours.

This is not a promise of statutory compliance with any specific privacy law; it describes what our software actually does today.

Exporting your data

You can download a copy of your own account, profile, business and communication data at any time from Privacy & Data.

Contact

ArtBuild OS is operated by ARTBUILD DESIGN & RENOVATION CORP. ("ArtBuild"). Questions about this policy or your personal data: info@artbuildcorporation.com.