New Consumer Protection Act, 2023 (not yet proclaimed)
Ontario · Better for Consumers, Better for Businesses Act, 2023 (Bill 142, S.O. 2023, c. 23), Schedule 1: Consumer Protection Act, 2023
Announced / proposed
Consumer protection
What changes
All law updatesThis replaces the Consumer Protection Act, 2002 with broader unfair-practice rules, including unconscionable terms that are excessively one-sided. Prohibited terms are void, consumers have a 10-day cooling-off right for direct agreements and can cancel within one year for non-compliant contracts. It comes into force on proclamation once regulations are finalized, and no in-force date has been confirmed.
- Law or regulation
- Better for Consumers, Better for Businesses Act, 2023 (Bill 142, S.O. 2023, c. 23), Schedule 1: Consumer Protection Act, 2023
- Jurisdiction
- Ontario
- In force
- Date not set yet
- Official source
- Legislative Assembly of Ontario
Who it affects and how
Owners & developers
People and companies who own the property and commission the work, including homeowners renovating
When proclaimed, homeowners gain stronger cancellation rights for non-compliant or one-sided renovation contracts.
Contractors
General contractors, builders and construction business owners
Renovation contract templates will need review for prohibited terms and disclosure before proclamation.
Suppliers
Sellers of materials, products and equipment
Door-to-door sellers of home equipment face direct-agreement cooling-off rules.
Not directly affected: homebuyers & customers, trades, workers, designers.
Plain-language summary by ArtBuild, checked against the official source on Oct 29, 2026. General information, not legal advice; you are responsible for how you use it. The official text governs: read it, and we recommend asking a lawyer or the regulator about your situation.