ArtBuild template ArtBuild template · All of Canada
Client cancellation confirmation
Confirm the cancellation in writing: date, stopped work and materials.
- Version
- 2026.1
- Last updated
- October 24, 2026
Prepared by ArtBuild to help you organise your paperwork. It is general information, not legal advice, and it has not been reviewed by a lawyer. Check the rules for your province or territory before you act.
Part of the Contract Cancellation and Recovery Kit: start with its guide, and download the whole kit there.
Download editable Word (.docx)
Confirm the request without deciding entitlement
Complete this editable acknowledgement promptly after checking the original instruction. Use neutral factual wording. Do not state that cancellation is valid, invalid or subject to a fixed fee before review.
- Project and contract reference
- Client legal name and authorized representative
- Contractor legal name and contact
- Instruction received date time and channel
- Requested affected scope and effective date
- Acknowledgement date and delivery method
Dear [recipient],
We acknowledge receipt of your instruction dated [date] concerning [scope]. Our understanding is that you request [cancellation / scope reduction / pause] from [proposed date]. Please confirm or correct this understanding, including [specific ambiguity].
We are reviewing the contractual position, completed work, outstanding orders and site arrangements. This acknowledgement does not settle the final account or confirm a cancellation charge. We will provide an itemized statement with supporting records after review.
Agree immediate practical arrangements
| Arrangement | Proposed action | Authority / confirmation |
|---|---|---|
| Work in progress | [define limits] | [enter] |
| Pending deliveries | [hold request or decision] | [enter] |
| Site protection | [responsible person] | [enter] |
| Access and handover | [appointment] | [enter] |
- Items requiring an urgent instruction
- Proposed inspection attendees and date
- Next account update and contact
- Attachments and exact sent version
- Sender name role signature and date
Please identify any disputed work or payment allocation and provide the relevant records. Pending decisions are [list]. We will record changes to these arrangements in writing.
- The acknowledgement matches the original request.
- No statutory deadline or cancellation fee has been invented.
- Work and property responsibilities remain explicit.
- The response and delivery evidence will be retained.
Before you act: this document is general information prepared by ArtBuild to help you organise facts and paperwork. It is not legal advice and has not been reviewed by a lawyer for your situation. Rules differ by province and territory and change over time. Check the official source for your project, and for deadlines, liens, court or insolvency steps, speak with a lawyer licensed where the project is located.