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Construction payment demand letter

Ask the customer in writing to pay, with a statement of account attached.

Version
2026.1
Last updated
October 24, 2026

Prepared by ArtBuild to help you organise your paperwork. It is general information, not legal advice, and it has not been reviewed by a lawyer. Check the rules for your province or territory before you act.

Part of the Unpaid Construction Payment Recovery Kit: start with its guide, and download the whole kit there.

Download editable Word (.docx)

Preparation instructions

Complete the reconciliation schedule on page 3 before drafting the letter. Replace bracketed fields, remove inapplicable optional wording and keep this instruction page in your internal file. The letter requests payment under the identified contract; it does not establish a statutory right or satisfy a prescribed notice procedure.

  • Confirm both legal names and the authority of the person sending the letter.
  • Check the contract for the billing recipient, notice address, permitted delivery method and any dispute process.
  • Reconcile credits and receipts through the stated date. Identify holdback and disputed items rather than adding them twice.
  • Attach invoices and a statement of account; send personal or banking details only through an agreed secure channel.
  • Use only a supported contractual due date. The requested response date is chosen by the sender, not a legal deadline.
  • Obtain separate advice before adding interest, legal costs, lien threats, insolvency allegations or suspension language.

Delivery record

Prepared by and preparation date
Reviewed internally by
Contract notice clause and method
Recipient address verified on
Dispatch date and time
Delivery evidence filename
Follow-up owner and date

Editable letter

[Sender legal name]

[Sender mailing address]

[Sender contact email and telephone]

[Date]

To: [Customer legal name]

Attention: [Authorized contact]

[Contractual notice or billing address]

Re: Payment request for [project address and contract reference]

Our records show an outstanding ledger balance of CAD [amount] as of [reconciliation date] for the invoices listed in the attached statement. Those invoices relate to [brief description of work or materials] under [contract or purchase order and date].

The statement records gross invoices of CAD [amount], credits of CAD [amount] and payments of CAD [amount]. It separately identifies CAD [amount] of retained holdback and CAD [amount] of items you have disputed. We request payment of CAD [amount requested], calculated as explained in the attached statement and supported by [contract payment clause and factual due-date basis].

Please confirm payment status or identify any disagreement by invoice and line item, with the reason and supporting information, by [requested response date]. This is our requested response date, not a statement of a statutory deadline.

If payment has already been sent, please provide its date, amount and remittance reference so we can reconcile the account. Please use [previously agreed payment method or secure instructions] and confirm the intended invoice allocation.

[Optional, if accurate: We remain available to discuss the identified disputed items and request that you clarify your position on the balance not in dispute.]

Sincerely,

[Authorized sender name and position]

[Signature if appropriate]

[Contact details]

Statement accompanying the letter

Project and contract reference
Reconciliation as-of date
Currency CAD; tax included in invoice amounts
Contract clause supporting amount requested
Invoice / dateGross CADCredit CADPaid CADBalance CAD
Total ledger balance CAD
Retained holdback already included CAD
Disputed amount already included CAD
Amount requested now CAD and explanation
Excluded interest, fees or unapproved extras

Attachments and follow-up

Attachment IDDocument and versionPurpose

Before sending, confirm that totals match the accounting system and the letter. Retain the original export, final signed letter and delivery record. Record any response as a new event; do not overwrite the original demand.

Before you act: this document is general information prepared by ArtBuild to help you organise facts and paperwork. It is not legal advice and has not been reviewed by a lawyer for your situation. Rules differ by province and territory and change over time. Check the official source for your project, and for deadlines, liens, court or insolvency steps, speak with a lawyer licensed where the project is located.

All Payments & Debt Recovery

ArtBuild template All of Canada

Contract payment terms review

Note what your contract says about invoices, due dates, holdback and disputes.

Version 2026.1

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