ArtBuild OS

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Payment status information request

Ask the contractor in writing whether and when the owner paid.

Version
2026.1
Last updated
October 24, 2026

Prepared by ArtBuild to help you organise your paperwork. It is general information, not legal advice, and it has not been reviewed by a lawyer. Check the rules for your province or territory before you act.

Part of the Pay-When-Paid Protection Kit: start with its guide, and download the whole kit there.

Download editable Word (.docx)

Prepare a targeted factual request

Use this correspondence when payment is attributed to an owner or upstream funding delay. Request only relevant records through authorized channels. A recipient’s report remains unverified until supported; redact unrelated financial or personal information in circulated copies.

Date and delivery method
Sender and contracting recipient
Project subcontract and invoice references
Reported upstream-payment explanation and date
Your reconciled ledger balance
Requested response date and contact

Dear [recipient],

You advised on [date] that payment for [invoices/work] is delayed because [reported reason]. Please confirm which upstream application includes this work, its submission date, the amount attributed to our scope and the current payment or dispute status.

Please provide relevant supporting records, with unrelated information redacted where appropriate, and identify any amount already received or any specific issue preventing allocation to our invoices. Please also identify any contractual provision on which you rely.

Clarify the scope of the request

We request a factual update and reconciliation. This request does not accept that upstream non-payment changes our contractual or statutory position. Please identify separately any dispute about our work, valuation or invoice documentation and provide the supporting reasons.

Please respond by [administrative target] to [contact]. This date is a requested communication target, not a statement of a statutory deadline.

Sincerely,

[authorized name and role]

Requested informationResponse / evidence IDUnresolved question
Attachments and sent copy location
Recipient response date and authority
Allocation reconciliation performed by
Missing records and follow-up owner
Legal review needed and next action
  • The request does not demand access to another party’s private account.
  • Your ledger excludes upstream payments not received by you.
  • Any legally required notice is handled separately.
  • Contradictory responses are retained rather than overwritten.

Before you act: this document is general information prepared by ArtBuild to help you organise facts and paperwork. It is not legal advice and has not been reviewed by a lawyer for your situation. Rules differ by province and territory and change over time. Check the official source for your project, and for deadlines, liens, court or insolvency steps, speak with a lawyer licensed where the project is located.

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